CareWorld Referral Services

Privacy Policy

Effective Date: June 10, 2024

CareWorld Referral Services (“we,” “us,” “our”) is committed to protecting the privacy and security of our clients, caregivers, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services.

1. Information We Collect

Personal Information: When you contact us, apply for services, or seek employment, we may collect personal information such as your name, address, phone number, email address, date of birth, Social Security number, and emergency contact details.
Health Information: For clients, we may collect health-related information, including medical history, medications, and care needs, to provide appropriate caregiver services.
Employment Information: For caregiver applicants, we may collect employment history, certifications, references, and background check information.
Usage Data: We may collect information on how you interact with our website, including IP address, browser type, access times, and pages viewed.

2. How We Use Your Information

To Provide Services: We use your information to match clients with suitable caregivers, ensure personalized care, and manage our services effectively.
To Communicate: We use your contact information to respond to inquiries, provide updates, and send important notifications.
For Employment: We use caregiver applicants’ information to assess qualifications, conduct background checks, and manage employment records.
To Improve Services: We analyze usage data to enhance our website and services, ensuring a better experience for our users.
Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

3. Information Sharing and Disclosure

With Your Consent: We may share your information with third parties if you give us explicit consent to do so.
Service Providers: We may share information with trusted third-party service providers who assist us in operating our business and providing services to you.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no security measure is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Access and Correction: You have the right to access and correct your personal information held by us.
Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
Deletion: You may request the deletion of your personal information, subject to certain legal and contractual restrictions.
Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

6. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

CareWorld Referral Services

16200 Ventura Blvd. Ste. 224 Encino, CA 91436
213-457-3895
careworldhc@gmail.com

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Services.

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